Can you return a vehicle you just bought? Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our mission is to help you make better financial decisions by offering you interactive tools and financial calculators that provide objective and original content, by enabling you to conduct your own research and compare information for free to help you make informed financial decisions. Bankrate has partnerships with issuers such as, but not limited to American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Make Money The deals that are displayed on this website come from companies who pay us. This compensation may impact how and when products are featured on this website, for example such things as the order in which they may appear within the listing categories and other categories, unless prohibited by law. This applies to our mortgage, home equity, and other products for home loans. However, this compensation will not influence the information we provide, or the reviews you read on this site. We do not contain the universe of companies or financial offerings that could be open to you. Westend61/Getty Images

6 minutes read. Published 31 January 2023

Written by Allison Martin Allison Martin Written by Allison Martin’s work began over 10 years ago as a digital content strategist, and she’s since been published in numerous prestigious financial media outlets, such as The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Editor: Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since late 2021. They are committed to helping readers gain the confidence to control their finances by providing concise, well-researched and well-written facts that break down complex subjects into digestible pieces. The Bankrate promise

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If you have questions about money. Bankrate has answers. Our experts have been helping you manage your money for over four years. We continually strive to provide our readers with the professional guidance and the tools necessary to be successful throughout their financial journey. Bankrate adheres to strict standards , so you can trust that our content is honest and precise. Our award-winning editors, reporters and editors provide honest and trustworthy content that will help you make the best financial decisions. The content created by our editorial team is accurate, truthful, and not influenced from our advertising. We’re transparent about how we are capable of bringing high-quality information, competitive rates and useful tools for you by explaining how we earn our money. Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for the promotion of sponsored goods andservices or when you click on specific links on our site. So, this compensation can influence the manner, place and when products are listed and categories, unless it is prohibited by law. We also offer mortgage or home equity products, as well as other products for home loans. Other factors, such as our own proprietary website rules and whether a product is available in the area you reside in or is within your personal credit score may also influence the way and place products are listed on this website. We strive to provide an array of offers, Bankrate does not include specific information on every credit or financial product or service. If you’ve bought a brand new or used car , and are having second thoughts about it typically, you won’t be able to return the car. The dealer who sold you the car is usually not legally bound to take it back and give you a refund or exchange once you’ve signed the sale contract. There are a few exceptions to this policy. Certain dealerships might permit you to return the car in specific conditions. If the car is experiencing major mechanical issues, the dealer may be legally required to accept the return. It’s still better not to have to return your car in the first place. Reasons to return your car Other than buyer’s remorse, other possible reasons to return your car are mechanical or financial problems. Dealers might be willing to assist you if you cannot make payments. With mechanical issues and/or mechanical issues, the ability to return the car to the dealer depends on how and the terms and conditions of the car return policy. If you’ve been ripped off, and you feel like the situation, you ought to consider a meeting with the manager of the dealership. When you meet to discuss the matter, make sure you bring documentation to corroborate your claim that you were not cheated. For example, if you believe the dealer overcharged, present evidence of the vehicle’s fair market value to a credible source (like Edmunds or Kelley Blue Book) to support your claim. Then, present your case to the manager with a calm and professional manner. Remember that since you’ve already signed the contract, your options are limited should the manager refuse to honor your request. It is also possible to contact your state attorney general’s office to discuss your options. File a complaint with the Better Business Bureau. Hire an attorney to take action against the dealership. Leave a bad review on the dealership’s website. You can file a complaint with the consumer protection agency in your state or the Federal Trade Commission. Tip from the bank

To find out if you’ve been charged an unjust amount You can check the value of cars with the same make, same model, and the same mileage or .

The car’s payments are too high you’re planning to return your vehicle because your monthly car payment is too high, you’ll have more difficult time getting the argument to return the car. The dealership’s general manager might argue that you ought to have decided whether you can pay the monthly installments before purchasing the car. It’s the dealership’s decision whether they will allow you to bring back the car and trade it in to a more affordable model. Speak with the person who sold you the car first. If that doesn’t work contact the sales manager or the dealership’s general manager. If you’ve exhausted your alternatives, consider alternative options to . the auto loan with lower interest rates or a longer time frame can reduce your monthly payments. Bankrate tip

Utilize an application to determine the amount you could save and to compare different loan options.

Your car is a lemon To build a case for returning a vehicle that does not work properly, you should first gather documents detailing the mechanical issues that you’ve faced. It may be necessary to make multiple trips to the dealership’s service department. Make sure your complaints are recorded in full on all repair orders. If the problem still isn’t resolved and you’re not sure if your vehicle is a lemon, a vehicle beyond repair. Because laws differ between states and state to state, you’ll need to do some research to determine whether you’re able to claim a valid claim under the lemon law. In most states, the lemon law are applicable to new cars that have an issue that seriously affects your ability to drive it. Other lemon law requirements that differ from state to states include the amount of time after purchasing the vehicle, the mileage of the vehicle and the amount of times that the dealer tried to repair the vehicle. It is possible to research the laws of your state on , which outlines each state’s required actions and timeframes to return a vehicle under lemon laws. If you are successful in claiming you’ll have the option to get a refund or similar exchange. There are only seven states that have lemon laws applicable to used vehicles: Connecticut, California, Massachusetts, Minnesota, New Jersey, New Mexico and New York. Limitations apply, and these laws may not provide any relief for your circumstances. Tips for banks

You could be entitled to reimbursement for your attorney’s expenses if you engage an attorney to represent you in your case. Make sure you keep track of your legal fees throughout the course of the case.

You’ve changed your mind Dealers rarely consider buyer’s regret to be persuasive. Few dealers have a return policy. When you sign the sales contract, you’re responsible for paying the note in accordance with the terms you’ve agreed to. Although the FTC has an “cooling-off rule” which is a law which gives you three days to cancel an agreement which you made at your workplace, home or temporary address — a purchase of a car is among its exceptions. Even if a dealership sells you a car at an in-between location, the rule still applies to them as long as they have a permanent location. Some states also provide an “right to cancel” period in which you can return the car within a specified time without incurring penalties or the damage to your credit report. However, the vehicle must be in the same condition that it was in when you purchased it. Other limitations may also apply. Tips for banks

Try and avoid this scenario by researching ahead of time. Make sure to follow these guidelines prior to making a decision on a new vehicle.

The dealer you are dealing with has a return policy few dealers have return policies. For example, has a 30-day return policy. If you don’t like the car, you can swap it out for one you like , or receive the money back. In addition, some dealerships offer exchange plans where you can only have a specific number of days to exchange the vehicle. Keep in mind that or other restrictions could keep you from turning the car in. If you’re able to turn it in, you will likely have be responsible for the amount that is different between the current value and what the car is currently worth. Bankrate tip

Always request a dealership’s refund policy in written form. So, you’ll know the conditions and terms of the policy and can withstand any attempt to reject your claim.

How to avoid having to return a car If you want to avoid the troublesome process of returning a vehicle You must prepare properly to purchase the vehicle. This is the process . Read car reviews about the model and make you’re considering on sites such as . It’s recommended to perform price research with Kelley Blue Book or Carfax as well as a budget to see and drive the vehicle. It’s equally important to research dealerships in advance by reading online reviews. Make use of sites such as BBB.com to ensure that dealerships have an excellent reputation and provide top-quality customer service. In addition, you’ll need to conduct some research on the background as well as the condition and history of the particular car you’re considering purchasing. You can begin by reviewing the history of the car through websites like Carfax or AutoCheck and the information about the vehicle is accessible through the . If you’re buying a car from a dealer, ask the dealer for the history of the vehicle for you to review. It’s also a good idea to bring the vehicle to an expert person who will give an impartial assessment of the car and any issues it may have. If the mechanic finds mechanical issues, you can ask the seller to foot the bill for repairs. Options for returning the vehicle Can’t return your car? You have other options. You can sell it. Through a third party you could be able to escape being stuck with a car that you do not like. It’s possible that you won’t be able to recover the full amount you paid to the dealer, since a car’s value decreases as soon as it’s driven away from the dealership. You’ll be on the hook to pay an amount that is different between dealer cost and the amount that the buyer pays for the car. You can request a voluntary repossession. If you’re unable to make the monthly installments You can contact the lender and ask for the repossession to be voluntary. Even though this could make your monthly payments non-existent, you should think twice before taking this decision. A lender can still notify the credit bureaus. Repossession negatively impacts your score on credit for up to 7 years. This makes it more costly to obtain a future auto loan. You can refinance the auto loan. If your monthly payments are too high, you can by extending the period or by negotiating a lower interest rate. When you do this, however , the effects are only temporary. In reality, after only several months of payments your credit score is likely to improve or even increase. The bottom line Before you purchase a car, spend some time researching the price of cars you like , and then studying the dealer’s return policy and car reviews. Failing to research could leave you stuck with an unsatisfactory car. In most cases, you can’t return a car you just bought — most dealerships will not allow it. If you’re unable to return a car you’ve purchased, there are other methods to get rid of the vehicle. You can either sell it or make a lemon law claim in certain conditions. If you are suffering from buyer’s remorse as a result of the large payments, but wish to keep the car you could refinance your auto loan to reduce the amount of cost of the loan.

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Written by Allison Martin’s work began over 10 years ago, as a digital content strategist and since then she’s been published in various top financial media such as The Wall Street Journal, MSN Money, MoneyTalksNews , Investopedia, Experian and Credit.com. Edited by Rhys Subitch Edited by Auto loans editor Rhys has been writing and editing for Bankrate since late 2021. They are committed to helping readers gain the confidence to control their finances by providing precise, well-studied information that breaks down otherwise complex topics into digestible chunks.

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